Privacy Policy

Welcome to University Smoke Shop. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from our store.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: name, email address, phone number, billing and shipping address, and payment details (processed by secure third-party providers).
• Automatically Collected Information: IP address, device type, browser type, pages viewed, cookies, and general usage data.
• Order & Account Information: purchase history, saved items, preferences, and customer service interactions.

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2. How We Use Your Information

 

We use your information to:
• Process and fulfill orders
• Provide customer support
• Improve website performance and user experience
• Send order updates, promotions, or service notifications
• Prevent fraud and protect website security
• Comply with legal obligations

 

3. Protection of Your Information

We use industry-standard security practices to safeguard your personal data. All payments are securely processed through trusted payment providers such as Wix Payments, Stripe, or PayPal. We do not store full credit card details on our servers.

 

4. Sharing of Information

 

We do not sell or trade your personal information. We may share your data only with:
• Payment processors
• Shipping carriers
• Service providers involved in website hosting, analytics, or marketing
• Legal authorities when required by law
All third parties follow strict privacy and security standards.

 

5. Cookies & Tracking Technologies

Our website uses cookies to improve your browsing experience, remember your preferences, personalize content, and analyze website performance. You may disable cookies through your browser settings, but some website features may not function properly.

 

6. Your Rights

 

Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications
• Limit or disable cookies

To exercise your rights, contact us at info@thecloudlounge.com.

 

7. Age Restrictions

 

Our website and products are intended only for adults aged 21+ (or 19+ depending on local laws). We do not knowingly collect data from minors.

 

8. Changes to This Policy

 

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

 

9. Contact Us

 

If you have any questions about this Privacy Policy, please contact us:

Martial INC. DBA University Smoke Shop
Phone: +971 50 846 1236
Email: info@thecloudlounge.com
Address: 1818 181st Street, Lynnwood, Seattle, WA, USA